| Covered Area | Service Time | Extension | Public Line |
| Asia & Oceania Area | Please contact your local "IT Administrators". | ||
| North, Central & South America Area (MIC Business Solutions, Inc. Help Desk) |
9:00-17:00(weekday) (local time) |
2200(from NYC office) | +1-212-605-2200 |
| Europe, CIS, Middle East & Africa (Except DSD/ITS territory) Area (EUR/ITS Help Desk) |
9:00-17:00(weekday) (local time) |
1000 (from EUR office), 801-3108 (from others) |
+44-20-70-25-3108 |
| Germany, Netherlands, East Europe, North Europe, Kiev Area (DSD/ITS Help Desk) |
9:00-17:00(weekday) (local time) |
861-555 | +49-211-4397-555 |
| Japan (Japan Help Desk) |
9:00-18:00(weekday) (JST) |
5550(from Japan office) | 03-3210-5550 |
| Business Investments | Please contact your company's "IT Administrators" | ||